Product Testing
CTI tests a variety of card / token products from the financial, transport and identification industries. We offer worldwide ISO/IEC 17025 accredited quality assurance testing to certify and guard product integrity for in-field use. We test to relevant industry standards with respect to products and their intended purpose.
CTI's Technology Testing & Reporting Services can inform you of the quality of your card product's functionality and standard compliance. These services are covered under CTI's Card Testing Services.
If you wish to enquire about our services or for further information, please contact us via our Contact Page.
Product Certification
Are you a manufacturer who wants to certify a credit card or debit card batch?
Your credit cards and debit cards can be given CTI certification, demonstrating their suitability for the field. CTI tests your batch and provides a card quality certificate for passing batches. This can be used for proving the quality of your card production to prospective issuers.
Credit Card / Debit Card Testing and Reporting Services
Why Test Credit & Debit Cards?
Understanding the reality of the potential problems involved in card manufacturing, personalisation, and issuance is essential to their prevention. Taking a proactive approach by engaging with CTI in independent card quality assurance has been shown to highlight card problems when worked through at early production with the card manufacturer, ultimately leads improved quality before affecting the customer experience.With the capability of our ISO/IEC 17025 lab, CTI provides our independent unbiased quality assurance testing of Credit/Debit cards including VISA™ and MasterCard™, ATM/EFTPOS cards. Our range of testing services cover the relevant internationally recognised standards (e.g. ISO and MC CQM). We offer advice & interpretation of your card test results on card matters covering many areas of different technologies for financial cards and smart cards.
Using these services will provide insight to the quality of your cards, which can prevent future problems with card failure and consequently reduce operating costs.
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Case StudiesA brief look at CTI case studies involving card quality and its impact on customers and issuance. This is just a sample of the potential impacts, selected from a vast array of instances where CTI identified poor aspects of card quality. |
The Cost of Faulty Cards
Lost revenue from faulty cards can be prevented by quality assurance testing at a fraction of the cost.
One of the results of card failure is the cost of re-issuance. Card failure includes when terminals are not reading or successfully accepting the card due to a significant contributing issue with the card. These issues can be, but are not limited to: cards non-compliant to ISO standards, non-compliant encoding operations or premature card surface wear.
Card failure re-issuance costs are high and often preventable. CTI acceptance quality testing services can expose the technical concerns of card failure and save issuers large sums of money, with testing scaled to the size of the issuer's portfolio.
Good Customer Satisfaction and Branding
Customers value cards that work when they need them to (e.g. store, online, or ATM transactions). They also value cards that last full term until expiry date.When cards fail prematurely, continued attempts at transactions can become frustrating. Typically, faulty card replacement is at the cost of the issuer but the customer still has to engage the bank for a replacement. Unsatisfied cardholders look to the issuer and the issuer's brand for responsibility.
Card standards help define parameters that produce products the customer will be satisfied with. Quality assurance testing ensures that your cards will meet those standards.
Credit Card & Debit Card Services
Take a look at our testing services to see what you can test for.